Frequently Asked Questions

Q: How Do Your Sizes Work?

LadiesMensGirlsBoys36 – size 339 – size 528 – size 930 – size 1037 – size 440 – size 629 – size 1031 – size 1138 – size 541 – size 730 – size 1132 – size 1239 – size 642 – size 831 – size 1233 – size 1340 – size 743 – size 932 – size 1334 – size 141 – size 844 – size 1033 – size 135 – size 242 – size 945 – size 1134 – size 236 – size 346 – size 12

FAQs

How Do Your Sizes Work?

Ladies	Mens	Girls	Boys
36 – size 3	39 – size 5	28 – size 9	30 – size 10
37 – size 4	40 – size 6	29 – size 10	31 – size 11
38 – size 5	41 – size 7	30 – size 11	32 – size 12
39 – size 6	42 – size 8	31 – size 12	33 – size 13
40 – size 7	43 – size 9	32 – size 13	34 – size 1
41 – size 8	44 – size 10	33 – size 1	35 – size 2
42 – size 9	45 – size 11	34 – size 2	36 – size 3
	46 – size 12

Where Are Your Factory Retail Outlets?

We have three factory shops, Trafalgar-KZN, Ballito-KZN and Botrivier-Western Cape. See our contact us page for addresses and contact details.

How Much Does Delivery Cost?

We deliver to all cities in South Africa, via Fastway courier service or the most affordable offer from a group of approved Courier Services, for R99. Orders over R700 will be delivered free of charge.

How Long Does Delivery Take?

Goods are delivered within 3-5 working days to all major centres. It may take 1 - 2 days longer for some outlying areas.

May We Use Our Own Courier?

Yes, you may use your own courier service. If that is the case please email sales@aerosoft.co.za and process an order via email.

Do You Delivery Internationally?

No, unfortunately not at this stage. We only deliver within the borders of South Africa.

What Methods Of Payment Do You Accept?

You can pay online using your credit card. No credit/debit card – No Problem. Send you order by email to sales@aerosoft.co.za . One of our friendly staff members will promptly reply with the invoice and you can pay via EFT.

Can I Order Something That Is Out Of Stock?

We update the stock levels frequently. If your style/size is out of stock and you want to order it, please contact us via email at sales@aerosoft.co.za , we might be able to supply out of another store.

What Do You Sell In Your Factory Retail Outlets?

We stock a wide selection of items available from our online store and a wide variety of clothing, accessories, exciting novelties, beachwear and toys. Many items are offered at discounted prices.Should you wish to visit one of our walk-in stores with the intent on finding a specific item, then please feel free to contact us prior to your visit to check if the item is for sale in store and in stock. If it is out of stock in a specific store, we might be able to supply out of another store, or our centralized warehouses.

Can We Become A Reseller of Aerosoft?

We only resell to retailers in the shoe industry. If you would like to become a stockist of our brands, please email sales@aerosoft.co.za and we will have an agent contact you. Please include your contact details, shop name and shop address.

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